FREQUENTLY ASKED QUESTIONS

• Home Refuse (any waste generated within a home or household; food, paper, plastics, cardboard, and non-hazardous items)

• Appliances (TVs, refrigerators, washers, dryers, dishwashers, water heaters, air-conditioners)

• Furniture (couches, futons, chairs, stools)

• Yard Debris / Green Waste (grass clippings, leaves, bushes, plants, branches, stumps in 3' diameter or smaller)

• Pallets (plastic or wood)

• Roofing (shingles, peel-n-stick, ceramic)

• Lumber (plywood, 2 bys, 4 bys, 6 bys, etc.)

• Metals (steel, copper, aluminum, etc.)

• Toilets, bathtubs, showers, sinks, countertops, backsplashes

• Flooring (carpeting, resilient / LVT, tile, wood, rubber)

• Construction Waste (small to moderate quantities only)

• Concrete (crushed, clean, no wire mesh, no rebar)

Hazardous Materials

• • Paint, solvents, oils, gasoline, and other flammable liquids

  • Asbestos-containing materials

  • Pesticides, herbicides, and fertilizers

  • Propane tanks or pressurized containers

  • Biohazard waste, including medical sharps or bodily fluids

Toxic or Regulated Waste

• • Batteries (automotive or industrial)

  • Mercury-containing devices (thermometers, thermostats)

  • Chemical waste or industrial byproducts

Construction and Demolition Debris (in excessive quantities)

• • Large volumes of bricks, dirt, or gravel

  • Roofing materials or insulation (especially with suspected asbestos)

Vehicles or Vehicle Parts

• • Entire automobiles, motorcycles, or boats

  • Engines, transmissions, or large mechanical components

Large-Scale Commercial Waste

• • Industrial machinery or equipment

  • Commercial refrigeration units (unless pre-approved)

Items Requiring Special Permits or Equipment

• • Underground tanks or above-ground tanks

  • Items located in dangerous or inaccessible areas (e.g., rooftops, crawlspaces without proper access)

Live Animals or Biological Waste

• • Pet waste or deceased animals

  • Animal bedding or litter boxes

Illegal Items

• • Stolen goods or any items suspected to be acquired unlawfully

  • Firearms, ammunition, explosives

Excessively Heavy Items

• • Items that exceed safe lifting limits or cannot be moved without specialized equipment

  • Pianos, hot tubs, safes over a certain weight (unless previously discussed)

Infested or Mold-Contaminated Items

• Items contaminated by black mold or pests (bed bugs, rodents, etc.)

1. Call or Text (808) 800-1093 to schedule an appointment.

2. Our team arrives on time and provides an on-site estimate.

3. If you agree with the final pricing, we will remove your junk right then and there.

Our pricing is primarily based on the amount of space your items take up in our truck.
Additional fees may apply for factors such as limited parking, difficult property access, stair or elevator use, bagging loose items, or exceptionally heavy materials.

We always provide clear, upfront quotes with no obligation—contact us today for your free estimate!

No need to lift a finger—our team takes care of all the heavy lifting. Just point to what you want gone, and we’ll handle the rest!

Tip: Placing your items curbside before pickup can significantly lower your quote and save you money. 

We accept cash, all major credit cards, and select digital payment methods.

Payment is typically due at the time of service. However, for repeat clients with an established relationship, we also offer invoicing options for batch payments or delayed billing. 

Yes! We offer both phone and online estimates.
In fact, we prefer to provide a rough estimate upfront to ensure transparency and save everyone time. To do this, we’ll likely ask a few questions about the size of your load, parking availability, access or obstructions, the location of the job, any stair or elevator requirements, and whether there are oversized or extra heavy items. We may also request a few photos to better understand the scope.

Your rough estimate will be based on your responses and the images provided.

For the most accurate pricing, an on-site assessment will be completed when our team arrives. There's no obligation to proceed—work only begins once you approve the final quote.

Yes, we provide services for property managers, real estate agents, businesses, and construction companies on a recurring or one-time basis. 

There’s no need to sort or organize items. Just make sure we have access to them and point out what you want removed. 

Absolutely—we’re committed to eco-friendly practices. Whenever possible, we recycle materials and donate usable items to local charities to reduce landfill waste and support our community.